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Apple CEO Tim Cook says iphone 5 buy  the company is “extremely sorry” for the frustration its Maps application has caused and it’s doing everything it can to make it better. In the meantime, he recommended that people use competing map applications to get around.

“Everything we do at Apple is aimed at making our products the best in the world. We know that you expect that from us, and we will keep working nonstop until Maps lives up to the same incredibly high standard,” Cook said.

The Cupertino, Calif., company released iphone 5 buy  an update to its iPhone and iPad operating system last week that replaced Google Maps with Apple’s own map application. But users complained that the new map software offers fewer details, lacks public transit directions and misplaces landmarks, among other problems. Users have been flocking to social media to complain and make fun of the app’s glitches.

It’s an unusual misstep for Apple, the world’s most valuable company. Apple prides itself on releasing bestofclass products. Cook said Apple’s Maps will get better as more people use the app and provide feedback. Even so, he recommended some options.

“While we’re improving Maps, you can try iphone 5 buy  alternatives by downloading map apps from the App Store like Bing, MapQuest and Waze, or use Google or Nokia maps by going to their websites and creating an icon on your home screen to their web app,” Cook wrote.

Apple released the iPhone 5 last week and on Monday it said it sold more than 5 million of them in three days. That was fewer than analysts expected, even though the number is a record for any phone.

This is a consummate response from a great iphone 5 buy company over a failure that in essence is not their fault. No blame game here. The truth is that Google would not allow Apple to use their map on the iPhone and iPad because of the conflict of interest with the Google products. That left Apple venturing into unchartered waters building a map app off of limited data. The longer a map app exists the more data it accummulates through user usage. It will take a while before the data on the Apple app is up to even close to the google map app, especially in light of Apple directing it’s clients over to alternative apps (even the app refused them by their competitor). While the app is disapointing, the response from the company reflects its integrity as above the rest.

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